Privacy Policy

Last Updated: May 2026

◉ Introduction

Welcome to Voob AI Voice Agent ("Voob," "we," "our," or "us"). This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website https://voob.ai (the “Service”). By accessing or using the Service, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please do not use the Service.

◉ Who We Are

Voob AI Voice Agent is a product owned and operated by Voob.ai - by Enoratech Innovation LLP, an India-based technology company headquartered in Ahmedabad, Gujarat. We provide tools and services that enable users to interact with AI-powered voice agents via our website.

◉ Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide when using the Service, including:

  • Name, email address, phone number
  • Company name (if applicable)
  • Billing or payment information
Voice Data

When you interact with our Voob AI Voice Agent via phone calls or web apps, we may process:

  • Audio recordings and transcriptions of your voice inputs
  • Responses generated by the AI system
Google Account Information (via Google Sign-In)

If you choose to sign up or log in using Google Sign-In, we collect:

  • Basic profile information (name, email address, profile photo, unique Google ID)

This information is used only for authentication, personalization, and enabling the basic functionality of the Service. We do not use Google user data for any purposes other than improving the functionality and user experience of the Service. We do not sell or share Google user data with third parties, except where necessary for providing the Service as specified in this Privacy Policy.

Google Sheets Access

If you grant permission, our application may access:

  • Google Sheets (read/write access if granted): To read or update specific sheets as part of the service
  • We do not store or share the contents of your Sheets permanently
  • Data is only processed as needed for the requested functionality
  • You may revoke access at any time from your Google Account Permissions page
Usage Data

We may automatically collect technical data such as:

  • IP address, browser type, device type, operating system
  • Pages visited, features used, time and duration of your session
Cookies & Tracking

We use cookies and tracking technologies to remember preferences, maintain login sessions, and collect analytics data. You may choose to disable cookies in your browser, but some features may stop working correctly.

◉ Integration & Third-Party Data

If you connect external services (such as CRMs, calendars, or messaging tools) to the platform, we securely store API keys or credentials needed to perform authorized actions. These credentials are encrypted and never shared with third parties except as required to deliver the Service.

◉ How We Use Your Information

  • Provide, operate, and maintain the Service
  • Process and manage voice interactions
  • Improve AI model accuracy and service performance
  • Provide technical support and respond to inquiries
  • Send important updates related to your account or the Service
  • Comply with legal or regulatory obligations

◉ Data Retention

We retain personal data and voice interaction logs only as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us at support@voob.ai.

◉ Data Sharing & Disclosure

  • Trusted Service Providers: Telephony (Twilio), hosting, analytics, or operational support under confidentiality agreements
  • Legal Obligations: When required by law, regulation, or valid legal process
  • Business Transactions: During a merger, acquisition, or sale of assets (subject to data protection safeguards)

◉ International Data Transfers

Our systems or third-party providers may process your data outside of India. By using the Service, you consent to such transfers, subject to compliance with applicable data protection laws.

◉ Security

  • Data encryption in transit and at rest
  • Access control and authentication mechanisms
  • Regular security monitoring and audits

While we take these precautions, no system can guarantee 100% security.

◉ Your Rights

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

To exercise your rights, contact support@voob.ai. We may require identity verification before processing your request.

◉ Children’s Privacy

Our Service is not intended for individuals under 13 years of age. We do not knowingly collect data from children. If you believe we have accidentally collected such data, contact us for immediate deletion.

◉ Changes to This Policy

We may update this Privacy Policy to reflect new practices, legal requirements, or service features. Updates will be posted here with a revised “Last Updated” date. Continued use of the Service indicates acceptance of the updated policy.

◉ Contact Us

For privacy-related questions or concerns, contact us:

Voob.ai - by Enoratech Innovation LLP

Ahmedabad, Gujarat, India

✉ Email: support@voob.ai